Send flagged email alerts to your ops channel
Send flagged email alerts to your ops channel
Your special-case customer emails sit in the shared inbox and delay order exceptions and production notes. They are posted to your ops channel for triage so issues are resolved same day.
Overview
Missed special-case emails slow fulfillment and create production confusion; this flow brings those messages directly to your ops channel so coordinators can act immediately. Faster visibility means exceptions are triaged and resolved the same day, keeping shipping and engraving schedules on track.