Send flagged channel posts to operations chat room

Your channel posts with customer attachments go unread, delaying issue triage and follow-up. Get them routed to your operations chat so support leads can triage same day.

Overview

Customer-submitted attachments posted in channels can slip through, creating blind spots and risking SLA breaches. Route those messages straight into your operations chat so support leads can triage and respond within minutes, improving handoffs and reducing escalations.