Send flagged channel mentions to team alert channel

You miss support and escalation mentions in busy team chat channels, leaving issues untriaged and context scattered. Coordinators can act the same day with message context and timing.

Overview

Stop letting important customer and escalation mentions disappear in busy chat streams and relieve manual monitoring burdens. Forward qualifying mentions with message context to your alert channel so customer success and engineers can triage and respond within minutes. That clarity drives same-day action and fewer missed issues.