Send five-star review alerts to service recovery team
Send five-star review alerts to service recovery team
Your reviews arrive without owner assignment, leaving local praise unloved and issues untriaged across clinics. You get alerts to prioritize and act on feedback the same day.
Overview
Untracked reviews fragment local reputation and leave praise unrecognized; this flow routes high-rated reviews to your service recovery and clinic managers so feedback is acknowledged and issues are triaged. That yields visible acknowledgements and enables same-day follow-up.