Send finished chatbot transcript to assigned support agent
Send finished chatbot transcript to assigned support agent
Your chatbot conversations end without agent handoff, leaving support reps without chat context for triage. Get transcripts delivered to the right rep so they can prioritize follow-up within minutes.
Overview
Stop leaving chatbot conversations trapped in logs; deliver full transcripts to the right support agent so they have context immediately. Agents can prioritize and follow up within minutes of chat completion, reducing handoff friction and response latency.