Send final failed payment SMS and log outreach
Send final failed payment SMS and log outreach
Your failed payment alerts go unaddressed, leaving accounts delinquent and outreach uncoordinated. It sends and logs a final SMS so billing staff follow up same day.
Overview
When payments fail, outreach gaps cause collection delays and unexpected service interruptions; this flow sends a final SMS and records the attempt automatically. Billing staff get a logged note and a spreadsheet entry within minutes, enabling same-day recovery actions.