Send extracted social sentiment summaries to support team chat

Your social ticket exports arrive as attached CSVs, hiding trend signals and slowing analysis. Get prioritized sentiment summaries to your support chat for same-day triage.

Overview

Emailed report attachments bury trend signals and slow your analysts. This flow extracts CSVs, ranks sentiment drivers by product area, and posts a concise digest to your support chat so teams can triage high-impact issues the same day.