Send exit email with coupon to departing learners
Send exit email with coupon to departing learners
Your subscription cancellations arrive without feedback, leaving you unclear on churn causes and missing re-enrolment signals. Capture brief feedback and send a coupon to departing learners within 24h.
Overview
Cancellations are a primary source of learning about why students leave; this flow captures that feedback and issues a timely retention offer. Every cancellation gets a personalized email and a logged record within 24 hours, turning churn signals into actionable follow-ups.