Send exam-day coaching alerts to support and follow up

You miss student exam outcomes when records aren’t followed up on exam day, leaving coaching files incomplete. The workflow requests results and alerts coordinators so records are updated same day.

Overview

Missing exam results creates incomplete student records and slows follow-up and billing; coordinators need a dependable, same-day prompt. This workflow alerts the program channel and emails students on exam day so results are collected and records updated before the next intake.