Send ETA notifications with call link to customers
Send ETA notifications with call link to customers
Your on-site service bookings lack ETA notices, so customers call and schedulers scramble. You send ETA email and SMS with a call link so customers are informed ahead of arrival.
Overview
Stop reactive call handling when techs change status—customers get a clear ETA message and a one-tap call link the moment a job goes en route. Project managers and field coordinators see fewer inbound enquiries and clearer arrival expectations within minutes of the status update.