Send eBook-ready client notice and create follow-up ticket

Your eBook deliveries lack setup steps and tracking, forcing client success to follow up manually. It notifies clients and creates an internal ticket so onboarding completes the same day.

Overview

When eBooks are ready but not communicated, onboarding stalls and publishing is delayed. This flow sends the client-facing eBook-ready email and logs a follow-up issue so product and success teams can finish setup and publish materials the same day.