Send drop notifications with failover alerts to ops
Send drop notifications with failover alerts to ops
When students drop classes, your parent alerts and enrollment records can fall out of sync, creating billing errors and extra support work. Keep parents and ops informed so coordinators can act same day.
Overview
Missed drop notifications cause billing surprises and create avoidable support work. This flow sends parent notifications and routes failures to your ops channel, so coordinators get context and resolve issues same day.