Send DM when priority account ticket is assigned

Your priority account request tickets sit untriaged when email assignments aren't surfaced, delaying compliance and account support. Gain DM alerts to triage and respond within minutes.

Overview

Priority account tickets that sit untriaged create compliance and account-support risk; this flow pushes concise DMs to the assigned owner so they see context and a ticket link immediately. With alerts delivered within minutes, your ops staff can triage and resolve high-priority cases before SLAs lapse.