Send dispute outreach and log for support team

Your dispute webhooks land untracked, leaving support without customer or payment context to triage. Enable rapid outreach and a logged dispute row so issues are triaged same day.

Overview

When a payment dispute opens, billing and support need customer context immediately; this flow posts an internal alert, logs a tracked row, and sends an initial outreach so teams can triage before escalation. That means disputes are acknowledged and routed for resolution the same day, preserving revenue and customer goodwill.