Send delivery notice for orders moving to processing
Send delivery notice for orders moving to processing
Your processing orders lack delivery confirmation and force coordinators into phone tag with customers. Customers receive a delivery-window notice and your team secures confirmation the same day.
Overview
When an order flips to processing, this workflow guarantees the customer gets a clear delivery-window notice and your coordinators stop chasing confirmations. That shift converts reactive calls into same-day confirmations ahead of dispatch, reducing manual work and missed windows.