Send delivery confirmation event and tag the customer record

Delivered orders aren't marked for follow-up, leaving marketing unsure which customers need review requests. Tagged contacts and recorded delivery events let teams send follow-ups the same day.

Overview

Unflagged deliveries break post-purchase outreach and waste marketing effort; this flow tags customers and emits a delivery event so your campaigns know who to message. The result: review and retention messages can be triggered reliably the same day, removing manual checks for operations and marketing.