Send decline SMS and opt-in prompt to customers
Send decline SMS and opt-in prompt to customers
Your declined transactions don't reach customers quickly, leaving renewals unaddressed and billing recovery delayed. You get immediate SMS notifications and opt-in capture so reps follow up same day.
Overview
Declined payments are time sensitive — when notices don't reach customers you miss renewals. This flow sends immediate SMS alerts and captures opt-in intent so marketing ops and reps can recover payments and follow up the same day.