Send decline alerts for stylist SMS review replies

Your SMS review replies don't mark declines, so coordinators miss opt-outs from stylists. Receive immediate internal alerts and a logged record so coordinators can follow up same day.

Overview

When stylists reply with a quick 'N' or 'NO' to decline review requests, review coordinators often don't learn about opt-outs until batch reports arrive. This flow parses those replies, routes clear alerts to your ops team, and logs each event so coordinators can act within minutes and keep review cadence on schedule.