Send deceased patient alerts to billing and operations

Your deceased patient records can keep getting outreach and create billing errors. The workflow alerts billing and bereavement teams so communications stop and admin tasks start same day.

Overview

When a contact is flagged as deceased, manual routing delays can lead to inappropriate outreach and billing errors; this workflow captures that tag and sends the alert straight into your team channel. That gives billing and bereavement coordinators immediate context so communications stop and admin tasks begin the same day.