Send daily unresolved ticket alerts to ops channel

Unresolved service desk tickets overnight strip triage context and stall response. The morning check posts concise alerts so your on-call engineers can triage before standup.

Overview

If unresolved tickets pile up overnight, triage context is lost and incident response slows. This workflow gives on‑call engineers a concise morning feed of outstanding cases with direct links so issues are triaged before the daily standup.