Send customer chat update when proof marked done

When a proof flips to Done on your project board, your CX team often lacks the customer context to close the case. You receive a chat note and reopen conversation so agents can follow up same day.

Overview

Proof completions often leave agents without the context they need to finish outreach. This flow pushes a chat update and reopens the conversation so CX coordinators get full context and can respond the same day. That reduces missed follow-ups and keeps SLAs on track.