Send course completion letter and mark learner record

Your course completion letters lack tracking, leaving learners unsure about certification and forcing support to confirm delivery manually. You get confirmed delivery and an updated CRM flag same day.

Overview

When completion letters aren't tracked, learners and support staff waste time chasing confirmations and progress stalls. This flow sends the letter, attaches the PDF, and flags the CRM automatically so program managers have confirmed delivery and updated records same day.