Send counselor alert when client opens nurture email

Your clients' nurture email opens aren't surfaced to assigned counselors, leaving outreach unprioritized and context missing. Notifies the counselor so they can follow up same day.

Overview

When a nurture email is opened, counselors need timely context to act, not another unfiltered list of signals. This workflow delivers a personalized alert to the assigned counselor within minutes, enabling same-day follow-up and preserving engagement momentum.