Send confirmation emails and SMS to scheduled staff

Booking tickets lack event details and confirmations, causing staffing gaps and payment delays. Confirm staff by email and SMS and send a follow-up payment prompt within two weeks.

Overview

If confirmations land in support tickets and contractors miss event details, you get last-minute staffing gaps and slow payments. This flow sends immediate email and SMS confirmations, logs outreach on the ticket, and issues a payment reminder after two weeks so shifts stay staffed and payments complete faster.