Send confirmation and win-back email to cancelled users

Your cancelled subscriptions often get no outreach, leaving potential returners unengaged and revenue idle. The workflow sends a confirmation and targeted win-back message so you re-engage subscribers same day.

Overview

When subscribers cancel, retention is a short window — without prompt outreach those return opportunities disappear. This flow guarantees every qualifying cancellation triggers a tailored confirmation and win-back email so your retention managers can attempt recovery the same day.