Send confirm and reject emails for booking requests

Your completed booking requests sit unconfirmed after intake, leaving mediators without context. You get mediator-facing confirm/reject emails so appointments are resolved within 12 hours.

Overview

Unconfirmed booking requests create last-minute scramble and delayed setups. This flow turns completed requests into mediator-facing confirm/reject emails so program coordinators get clear decisions within 12 hours and can complete setup the same day.