Send closure notice to affected tour customers automatically
Send closure notice to affected tour customers automatically
Your booking emails about tour closures leave customers uninformed and force manual refund handling. Automated replies keep customers informed and enable refunds or rescheduling same day.
Overview
Unexpected site closures create refund backlogs and frustrated customers; you need consistent, timely communication. This flow sends approved closure and refund notices automatically so bookings staff can resolve or reschedule cases the same day and avoid manual reply queues.