Send cleaned chatbot transcript to correct admin inbox

Your chatbot transcripts lack location routing, leaving coordinators unsure who should receive the case. Receive redacted, routed transcripts emailed to the right inbox so coordinators can triage same day.

Overview

When chatbot transcripts arrive without location context, coordinators waste time deciding where to send cases and follow up. This flow extracts location, redacts user PII, and delivers cleaned transcripts to the right admin inbox so coordinators get actionable cases within minutes for same-day triage.