Send claims row alert to claims team channel

Your claims spreadsheet rows marked ready lack visibility, causing restitution amounts to sit unentered and delaying customer refunds. This notifies the claims team so entries get posted same day.

Overview

When claims rows sit unprocessed in spreadsheets, restitution entries are delayed and customers escalate. This sends the right team an immediate alert and mentions the likely owner so entries get posted same day, improving throughput and customer experience.