Send chatbot tag events to analytics pipeline reliably
Send chatbot tag events to analytics pipeline reliably
Siloed bot-tagged chat events arrive without analytics context, leaving your support ops unable to track tagging and measure automation performance. Deliver structured events to analytics for near-real-time visibility within seconds.
Overview
When bot tags don't surface in analytics, support leaders and analysts lack the data to improve automation. This flow forwards bot-tag webhooks into your analytics stream so reporting and ops teams get near-real-time visibility within seconds.