Send chatbot alert when sheet status requires action
Send chatbot alert when sheet status requires action
Your timesheet rows can flip to a tracking status unnoticed, leaving coordinators unaware and learners without updates. It sends chatbot alerts so staff acknowledge and act same day.
Overview
Unchecked sheet updates create blind spots for coordinators and slow customer-facing follow up; this flow turns qualifying row edits into chatbot messages so staff get context and begin outreach within minutes. It reduces manual polling and keeps conversations tied to the originating row for faster resolution.