Send chat transcripts to team email for follow-up
Send chat transcripts to team email for follow-up
Your chat transcripts arrive uncaptured, leaving support without context or callback details. Receive formatted email alerts with contact info and conversation history for same-day follow-up.
Overview
When chat transcripts land without context, follow-ups stall and customers wait. This flow turns each incoming chat into a structured email with contact details and full history so support can triage and respond the same day.