Send card decline message to guest for failed booking

Your reservation records show declined cards, leaving bookings unconfirmed and front-desk staff scrambling to secure payment. Notify guests immediately so bookings can be confirmed within 24 hours.

Overview

Payment declines quietly turn into cancelled bookings and frantic manual outreach by billing and front-desk teams. This sends a clear, templated verification message to guests within minutes so bookings can be recovered before the 24-hour cancellation cutoff.