Send cancellation form responses to program support staff

Your membership cancellation form responses often sit untriaged, delaying refund processing and member outreach. They are emailed to support so staff can act on cancellations the same day.

Overview

Cancellation submissions can slip through inboxes and delay refunds or member outreach; routing each response to support removes that blind spot. This creates immediate visibility for program coordinators and billing staff so cancellations are processed the same day.