Send cancellation alert to internal channel for follow-up
Send cancellation alert to internal channel for follow-up
Your appointment cancellations sometimes arrive without verification, creating open seats and guest confusion at studio sessions. They post to your team channel so coordinators can rebook same day.
Overview
When a booking is canceled, empty seats and confused guests eat into revenue and experience. This flow routes cancellation notices straight into your team channel so coordinators can verify and rebook affected guests within minutes, preserving session utilization and guest satisfaction.