Send branded weekend replies and surface urgent threads

Weekend inbound emails often go unanswered, leaving customers unsure and urgent requests unattended. Automatic branded replies set expectations and surface urgent threads before Monday morning.

Overview

When you're offline on weekends, customers get silence and urgent needs stall, increasing morning triage and frustration. This workflow sends a clear, branded weekend reply and surfaces urgent threads so you and your coordinators arrive Monday with prioritized conversations.