Send brand issue reminders and open support ticket
Send brand issue reminders and open support ticket
You miss timely brand responses on reported order issues, which keeps payouts on hold and delays refunds. It emails brands and opens a support ticket so cases are reviewed before the next payout.
Overview
Delayed brand responses stall payouts and force refunds by default. This flow reminds brands daily and escalates non‑responders into a support ticket so most issues are handled before the next payout run.