Send booking confirmation emails and SMS to patients
Send booking confirmation emails and SMS to patients
Your redo sleep study bookings in the intake spreadsheet go unconfirmed when staff must manually send emails and SMS. Confirm bookings to patients and partners same day to avoid confusion.
Overview
When intake rows flip to a redo booking, coordinators shouldn’t be manually messaging every patient and partner. This flow sends the patient email, partner email and an SMS within minutes so bookings are acknowledged same day and confusion is reduced.