Send booking alerts to dispatch channel with details
Send booking alerts to dispatch channel with details
You get booking emails for HVAC installs buried in inboxes, causing dispatch delays and unstaffed appointments. Alerts go to dispatch so coordinators triage jobs and crews are scheduled same day.
Overview
When booking emails sit unread, dispatch gaps and missed appointments follow; routing bookings into a single dispatch channel with parsed job details changes that. Coordinators get context-rich alerts and can triage and assign crews within minutes, keeping installs on schedule the same day.