Send auto reply when deal-tracking inbox is deactivated

Deal-tracking emails arrive while processing is paused, creating sender confusion and gaps in deal records. Senders get a clear next-step reply so deal ops avoid duplicate submissions same day.

Overview

When your deal-tracking inbox is paused, external contributors still send notes and expect acknowledgement — unanswered messages create duplicate entries and slow reconciliation. This flow sends an instant, templated reply directing senders to self-service options and clarifying next steps, freeing deal ops and the data team to preserve record integrity and avoid duplicate submissions same day.