Send assessment SMS routed to franchise phone numbers
Send assessment SMS routed to franchise phone numbers
When assessment webhooks lack routing, your customers get SMS from the wrong office and responses stall. Keep messages routed to the correct franchise so coordinators can follow up within minutes.
Overview
Misrouted assessment payloads create confused customers and slow your local follow-up. This flow sends each incoming assessment to the right franchise phone and sends SMS from the local number so coordinators can respond within minutes.