Send arrival window SMS for upcoming service appointments
Send arrival window SMS for upcoming service appointments
Your service bookings lack arrival context, leaving technicians unprepared and customers waiting. It sends arrival-window SMS so visits are confirmed and crews depart on time within 36 hours.
Overview
Missed or unclear arrival windows leave crews idle and frustrate customers. This flow sends a clear arrival-window SMS within 36 hours of each booking so technicians know when to depart and customers are prepared the day before.