Send appointment prep email for new lighting work requests
Send appointment prep email for new lighting work requests
Your lighting appointments sometimes lack prep details, so installers miss site context and face delays. It sends clients a prep email with instructions and a short video so crews arrive ready.
Overview
New install requests often arrive without clear prep instructions, which delays crews and risks extra site visits. This flow delivers a personalized prep email and a short video within minutes of booking so installers arrive prepared before the appointment.