Send ANI assignment failure alerts to team chat

When incoming call assignment lookups fail, your lead routing and callbacks break and reps miss context. Get an immediate team alert so coordinators can triage failures and restore routing same day.

Overview

When call-assignment lookups fail, inbound estimate requests and callbacks lose context and slow down follow-up. This flow posts failure details to your team chat so coordinators can triage and restore routing within minutes, preventing missed callbacks same day.