Send alert for 15‑day dropped student cases to private channel
Send alert for 15‑day dropped student cases to private channel
You lose momentum when flagged engagement records sit unreviewed and it's unclear why a learner stopped attending. It alerts coordinators with case details so they can re-engage learners same day.
Overview
When flagged engagement records pile up, coordinators lack the context to act and students slip away. This flow opens a private conversation with the case owner and posts the record details, enabling same-day re-engagement and clearer handoffs.