Send AI reply to incoming customer chat inquiries
Send AI reply to incoming customer chat inquiries
Your customer chat messages arrive untriaged, forcing agents to manually reply and lose context. You get contextual AI replies so customers receive answers within minutes.
Overview
When customers message you, agents often scramble to reply and lose conversation context, delaying resolution and refunds. This flow generates contextual AI replies and routes them back to the customer so inquiries are answered within minutes.