Send AI reply and escalate page messages to staff

Your page messages lack clear triage and human handoff, leaving support staff without context to act. Get AI replies plus human escalation notifications so cases are handled the same day.

Overview

Inbound page conversations often fail to get logged or escalated, which wastes agent time and risks missed requests. This flow drafts context-aware replies, records message history, and pings on-call staff so inquiries are triaged and handled the same day.