Send acknowledgement reply for infra requests in channel

You get infra request messages in a team channel with no acknowledgement, leaving requests untriaged. The workflow posts a confirmation and summarized context so on-call engineers can prioritize triage the same day.

Overview

When infrastructure intake lands unacknowledged, triage stalls and engineers lose time hunting for context; this flow posts an immediate confirmation and a concise context snippet so requests are visible and actionable. That means your on-call engineers see intake in-thread within seconds and can begin remediation the same day.