Send access request mention to responsible owner in thread
Send access request mention to responsible owner in thread
You miss employer access requests in your licenses channel, causing approval delays and extra manual follow-up for accountants. Routing mentions assigns an owner and clears requests same day.
Overview
When access requests hide in a busy licenses channel, accountants and program coordinators spend time chasing approvals. This workflow routes those mentions to the responsible owner so requests are acknowledged and cleared the same day.