Send 1-hour pickup SMS to local customers automatically
Send 1-hour pickup SMS to local customers automatically
Your pickup rows miss timely reminders, causing missed collections and extra callbacks for staff. Customers are notified one hour before pickup, reducing staff follow-ups the same day.
Overview
Missed pickups create last-minute chaos and extra calls for your stores; remove manual reminder tasks from dispatch coordinators' plates. A one-hour SMS reminder ensures customers are alerted and cuts same-day follow-ups, freeing staff to focus on in-store service before pickup windows.